What’s Going On with the Digital, Multi-Channel Marketing Budget?
A Harvard Business Review blog post recently noted that analog marketing spending (the more traditional channels) is 3 times as high as digital spending. That can be perceived as surprising and not so surprising at the same time. Gartner recently released the U.S. Digital Spending Survey, 2013, which is a terrific summarization of high level aspects of the traditional-digital blend of marketing communications. Key findings include: Marketing budgets will increase 6% in 2013. 41% of companies that have engaged in more digital marketing at the expense of traditional marketing have experienced cost savings and used that cost savings for more Read More
Tragedy Postpones Branding
The tragedy in Boston on Monday was a horrific and saddening event. It also served a lesson in digital marketing. Monday afternoon was a challenge for marketers in the digital space. The ability to schedule social media posts and emails is a wonderful asset to marketers, and is a part of our distributed marketing software. The scheduling of social media posts and emails has become a common practice, and during the vast majority of times, it helps brands drive top of mind awareness and brand engagement. However, during a tragic event when lives are lost due to a coordinated act Read More
Why Multi-Channel? 5 Places Where You Need To Be
Visa ads once had a famous tagline of “It’s Everywhere You Want To Be”. So where is the everywhere that brand marketers want to be? Simply everywhere, or as close to everywhere within reason. One of the key challenges of the present era in marketing is changing the mindset from single channel to multi-channel. Brand marketers need to stop thinking about marketing communications efforts in a single setting and think more fully about how the efforts are going to integrate holistically. How will the pieces of the puzzle fit together? Here are the 5 basic components of a multi-channel digital Read More
How to Take a Distributed Marketing Management, Multi-Channel Approach to a Brand Crisis
Talking about crisis management is never a fun topic for most marketers to consider. It is something that can keep someone who works in marketing awake at night. Brand crises can take on many forms. They can be product related, a problem with a celebrity endorser, the way customers are treated, or pretty much anything that will cause negative perceptions of the brand. In a distributed marketing organization, there are significant customer interaction touch points that are unique to this form of organization. If a brand crisis happens within a distributed marketing management type organization, there’s a different type of Read More
Thought Leadership Marketing: The Basics
A couple of years ago (early in 2010), research giant Gartner, Inc. published a report from Rolf Jester, one of the company’s vice president’s and distinguished analysts, that noted that thought leadership marketing (TLM) was a powerful tool for multi-channel marketing communications success. Jester said that while it was once the province solely of consulting firms and service businesses, where it typically accounted for as much as 20 percent of marketing expenditures, it was emerging as an important tool for other businesses, too. In just two years, what was once an emerging discipline has become a major part of nearly Read More

